Two-Year Limited Warranty
This Warranty Applies To:
Products branded as Security Brands, Inc., American Access Systems, and Summit Access Control
What Is Covered:
Any defects in materials or workmanship
Coverage Period:
Two years from date of purchase
What We Will Do:
If your Security Brands, Inc. (SBI), American Access Systems (AAS), or Summit Access Control (SAC) product is defective and returned within two years of purchase, well will repair, or at our option, replace the unit at no charge to you. If we repair your SBI, AAS, or SAC product, we may use new or reconditioned parts. If we choose to replace your SBI, AAS, or SAC product, we may replace it with a new or reconditioned unit of the same or similar design. The repair or replacement unit is warranted for (a) ninety days (b) the remainder of the original two-year warranty period, whichever is longer.
Limitations:
Implied warranties, including those of fitness for a particular purpose and merchant ability (an unwritten warranty that the product is fit for ordinary use) are limited to two years from the date of purchase. Security Brands, Inc. will not pay for loss of time, inconvenience, loss of use of your SBI, AAS, or SAC product, service calls, or property damage caused by your SBI, AAS, or SAC product or its failure to operate, or any other incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.
What We Ask You To Do:
To receive warranty service for your SBI, AAS, or SAC product, you must provide proof of the date of purchase. Contact the original dealer or installer of the product, and return your SBI, AAS, or SAC product along with the receipt to them. If you have problems locating the dealer or installer, contact Security Brands, Inc. at (972) 474-6390, and we will direct you to an SBI, AAS, or SAC authorized dealer or distributor. If you ship your SBI, AAS, or SAC product, you must prepay all shipping charges. We suggest that you retain your original packing material in the event you need to ship your SBI, AAS, or SAC product. Upon return, include your name, address, phone number, proof of date of purchase, and a brief description of the problem. This information needs to be included to receive a Return Merchandise Authorization (RMA) number.
What This Warranty Does Not Cover:
The warranty does not cover defects resulting from accidents, damage while in transit, alterations, unauthorized repair, failure to follow installation and operating instructions, misuse, fire, flood, or acts of God. Nor do we warrant your SBI, AAS, or SAC product to be compatible with any particular external device or peripheral. If your warranty has expired on your SBI, AAS, or SAC product, or if your product is NOT covered, contact your dealer or installer for advice on whether we will repair your SBI, AAS, or SAC product and for other repair information, including estimated repair costs and additional charges that may be incurred. We, at our option, may replace, rather than repair your SBI, AAS, or SAC product with a new or similar design if the damage to the unit is severe or extensive. This is the only warranty we offer on this product, and it sets forth all our responsibilities regarding your SBI, AAS, or SAC product. There are no other express warranties.
State Law Rights:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
IMPORTANT!
We cannot support used equipment, which has been purchased online from eBay, or other similar sites, outside of our two-year limited warranty period. We recommend purchasing all Security Brands products from a Security Brands Authorized Distributor. Used 3G equipment cannot be activated for new installations because 3G service has been discontinued by both AT&T and T-Mobile. We have an upgrade program in place to allow migration to our 4G LTE devices. Please contact Security Brands or one of our Authorized Distributors for more information.
Two-Year Limited Warranty (.pdf)
