Distributors
Email your PO to purchaseorders@securitybrandsinc.com. All purchases are completed over email. Security Brands is not able to complete orders over the phone.
New distributors should contact our sales team to set up an account with Security Brands: sales@securitybrandsinc.com / (972) 474-6390
Typically, product will be shipped same-day if the item is in stock and the order is received by 1:00 pm. Special orders and back-ordered products may affect the ability to ship the same day. Security Brands recommends keeping products in stock or ordering multiple keypads, etc. to reduce wait time. If 2-day or overnight shipping is required, include this information on your PO.
Dealer/Installer
Place an order through a Security Brands distributor. All orders must be placed through an approved Security Brands distributor.
All products have been thoroughly tested before they leave Security Brands, however, we do recommend testing before you install the product.
When you receive the product, start the activation process and pre-program the unit before you complete on-site installation (for connected devices only). This creates an account for the end user which will need to be given to the customer.
If there is a problem with the unit, confirm the unit is receiving the proper amount of power. If there is still an issue, contact Security Brands tech support for assistance: (972) 474-6390
Before purchasing a cellular keypad, we recommend going onsite to confirm cell coverage is available. Download the Opensignal app to verify AT&T or Verizon cell coverage is available in the area.
When installing a new unit on an existing system, ensure adequate wiring is in place and fully functional. Security Brands units work best on shielded, stranded wiring. Installations using solid core wiring are more susceptible to experiencing a malfunction.
Leave the Activation Guide with the end user. Installers may help the end user sign up their device(s) if they so chose.
Site Owner
Contact your local fence supply provider or access our distributor locator to locate a distributor near you.
Go to Summit Control and create an account. Use the Activation Guide included with the device for help guide you through the steps.
All new Summit Control customers must use one of our SIM cards.
Annual subscriptions are available for commercial and multi-tenant users only are not available for Residential Plus or Residential Premier plans.
A discount is not available for an annual subscription.
